- Help center
- Using Chaser software
- Organisations
-
Getting started
-
Using Chaser software
- Getting Started
- Receivables
- Schedules
- Users
- Manage: General
- Email reminders
- Chasefeed
- Organisations
- Subscriptions
- Your account
- Reports
- Timings
- Templates
- Payment Portal
- Credit Checking
- SMS reminders
- Call reminders
- Late payment predictor
- Payer rating
- Support
- Zapier integration
- Phone calls
- Auto-calls
- Letters
- Monthly statement
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Chaser Collections
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Your account and subscription
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FAQs
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Webinars / Live training
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Video tutorials
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Privacy and security
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Partner program
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Account & Setup (Getting started)
- Free trial
- Tour / Quick start guide
- Setup task list
- Setup tasklist
- Settings
- Adding and deleting users
- Modifying organisations
- Changing organisation names
- 2FA
- Changing your password
- Changing notifiaction settings
- Changing billing address
- Currencies and taxation
- Update payment details
- Subscription
- Plans & pricing
- Cancelling subscription
- Privacy & security
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How to use Chaser
- Call reminders
- Using notification panel
- Dashboard
- Chaserfeed
- Outstanding/overdue graph
- Recent events
- Receivables
- Last scheduled chase
- Chaser now
- Customer page
- Customer tags
- Direct debit
- Invoice dispute marketing
- Invoice page
- Late payment predictor
- Payer rating
- Payment plan
- Quick view
- Intro to ChaserPay
- Chaser Pay
- Using ChaserPay
- Escalating
- Collections page
- Credit checking
- Day Sales Outstanding
- Customer Insights
- Risk report
- Organisation report
- Editing customer statement
- Setting credit limits
- Chasing criteria
- Add and edit schedules
- Adding customers/invoices to a schedule
- Default schedule
- Delete a schedule
- Multi-grouping
- Monthly statement
- Email integration
- How to connect your email to Chaser
- Normal and escalated senders
- Email formatting
- Email settings
- Domain verification
- Chase times
- Template
- Payment portal
- SMS Chasing
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Tips & tutorials
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Troubleshooting & support
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Integrations & APIs
-
Partners
Switching / Adding organisations
Organisations
Users within Chaser can belong to multiple organisations. If you wish to add another organisation to Chaser, you can do so using the dropdown in the navigation bar at the top left of the screen.
![](https://help.chaserhq.com/hubfs/Knowledge%20Base%20Import/chaser.zendesk.comhcarticle_attachments360005736538Screenshot_2020-01-13_at_17.53.51.png)
Adding a new organisation
- Click the organisation name in the dropdown.
- Select 'Add new organisation'.
- Click the relevant integration in the pop-up and choose ‘Select’.
- You will be directed to your accounting system log-in page
- Log in (choose the appropriate organisation if necessary) and click ‘Authorise’
- You will be directed back to Chaser
- Change any necessary settings then click ‘Confirm’
Switching organisations
If you have more than one organisation connected to Chaser, you can switch between organisations to make any changes and monitor the information. To do so, please click on your current organisation's name and select the other organisation.
![](https://help.chaserhq.com/hubfs/Knowledge%20Base%20Import/chaser.zendesk.comhcarticle_attachments360005648237image-2.png)
Please note that the changes you make to one organisation are will not carry over to the other(s).