This report helps you to understand the impact that your credit control function through Chaser is having on your organisation.
You can view these graphs for the last 6 months (examining the data month-on-month) or for the last 30 days (examining the data week-on-week).
By selecting the ‘Export’ button, you can export the raw data that made up these graphics as a CSV.
Outstanding vs overdue amounts
This graph displays the total amount outstanding at the end of each month and how much of that outstanding amount is, or was, overdue. The 1-month view of this graph will show the amounts at the end of each week.
This graph displays the total amount you have chased each month. The 'Last 30 days' view of this graph will show the amounts at the end of each week.
In order for this graph to be generated, you need to have sent chasers. Data for this graph will be generated 24 hours after you have sent your first chase.
Total paid amount
This graph displays the total amount paid as a result of your chasing in the given time period.
In order for this graph to be generated, you need to have sent chasers and received payments.
How are these reports generated?
These reports are updated once a day. To ensure the accuracy of these reports, do make sure that your accounting system has recently synched with Chaser.
As a new organisation, upon first connecting to Chaser, there will be a slight delay for these graphs to appear within your ‘My organisation’ report. This is because of the way that we sync with your accounting system. The delay could be up to 24 hours, so check back on the Reports page the day after you first connect.
For currency conversions, the graphs use the most up-to-date exchange rate at the time of generating.
If you have any other questions or feedback on this report, get in touch at firstname.lastname@example.org.