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Getting started
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Using Chaser software
- Getting Started
- Receivables
- Schedules
- Users
- Manage: General
- Email reminders
- Chasefeed
- Organisations
- Subscriptions
- Your account
- Reports
- Timings
- Templates
- Payment Portal
- Credit Checking
- SMS reminders
- Call reminders
- Late payment predictor
- Payer rating
- Support
- Zapier integration
- Phone calls
- Auto-calls
- Letters
- Monthly statement
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Chaser Collections
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Your account and subscription
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FAQs
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Webinars / Live training
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Video tutorials
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Privacy and security
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Partner program
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Account & Setup (Getting started)
- Free trial
- Tour / Quick start guide
- Setup task list
- Setup tasklist
- Settings
- Adding and deleting users
- Modifying organisations
- Changing organisation names
- 2FA
- Changing your password
- Changing notifiaction settings
- Changing billing address
- Currencies and taxation
- Update payment details
- Subscription
- Plans & pricing
- Cancelling subscription
- Privacy & security
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How to use Chaser
- Call reminders
- Using notification panel
- Dashboard
- Chaserfeed
- Outstanding/overdue graph
- Recent events
- Receivables
- Last scheduled chase
- Chaser now
- Customer page
- Customer tags
- Direct debit
- Invoice dispute marketing
- Invoice page
- Late payment predictor
- Payer rating
- Payment plan
- Quick view
- Intro to ChaserPay
- Chaser Pay
- Using ChaserPay
- Escalating
- Collections page
- Credit checking
- Day Sales Outstanding
- Customer Insights
- Risk report
- Organisation report
- Editing customer statement
- Setting credit limits
- Chasing criteria
- Add and edit schedules
- Adding customers/invoices to a schedule
- Default schedule
- Delete a schedule
- Multi-grouping
- Monthly statement
- Email integration
- How to connect your email to Chaser
- Normal and escalated senders
- Email formatting
- Email settings
- Domain verification
- Chase times
- Template
- Payment portal
- SMS Chasing
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Tips & tutorials
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Troubleshooting & support
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Integrations & APIs
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Partners
Day Sales Outstanding (DSO) graph
DSO is a financial metric that measures how long it takes your company to collect payments on your outstanding sales. With DSO in Chaser, you can now easily see how many days, on average, your customers take to pay their invoices.
This graph calculated DSO on a monthly basis and will provide a view of the previous 6 months.
Hovering over the bars in the graph will show the DSO figure for the month. The previous month's figure will be compared to the month prior to indicate whether DSO is improving or declining in your organisation.
The difference between the previous month and the month prior will be highlighted in the graph and displayed in red (declining) or green (improving).
How is DSO in Chaser calculated?
The graph considers the date difference between the invoice issue date and the date that the invoice was paid. The graph is populated on a month-by-month basis (on the last day of the month) and will consider all invoices that were paid during the period. The calculation also considers the invoice value and uses this as a mechanism to add higher weight to higher-value invoices, meaning that the graph puts higher weight on higher-value invoices (which are more impactful to your business) than lower-value invoices.