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Understand how to use the Collections page

Learn how to navigate Chaser Collections.

All plans excluding trial, Custom and Care

The Collections page is your hub for escalating invoices and monitoring your collections with Chaser's no-win-no-fee service. 

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  • Collections Ready: This section represents a sum and tally of invoices that meet Chaser’s criteria to be raised for a collection. You can find the criteria and pricing for our collections service on the pricing page. These suggestions aim to help you identify invoices that may benefit from collection efforts. However, you retain the discretion to escalate any invoices you deem appropriate.
  • Collecting: Here, you'll see the value and tally of invoices you have escalated to Collections. 
  • Collected: Here, you'll see the sum and tally of all invoices that have been successfully collected. Additionally, you'll find an indication of your collection progress over the past weeks, represented by the arrow indicator on the right.

Filtering invoices: When selected, the invoice tally serves as a filter on the Collections page, displaying only the relevant invoices.

Search functionality: Just like in Receivables, use the search bar on the Collections page to quickly find a specific invoice or customer.

Global coverage

Collections are available internationally in most regions including the UK. Once escalated the whole collection process is managed by our debts collection partner, Debitura.

The fees for Global collections vary depending on the region, age and value of the invoice/s. You can access lower rates by selecting multiple invoices belonging to the same debtor on the left and choosing Collect X Invoices.

Ready to Collect tab 

The Ready to Collect tab displays a list of overdue invoices that our algorithm identifies may benefit from collection efforts. 

This view includes a column indicating the number of days that the invoices are past their due date, and the outstanding amount for each invoice.

Click Get quote to see collections details for that specified invoice. 

Get Quote


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On selecting Request Collection for an invoice, it will be marked as In Progress, and then Collecting once accepted by our collections partner and subsequently moved to the In Progress tab.

In progress

This tab shows the invoices that are actively collecting. It also denotes the same information as the Ready to Collect tab (overdue days, outstanding amount, and agreed invoice fee).

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