1. Help center
  2. Your account and subscription

Chaser pricing details

Chaser Technologies Limited pricing information for software users.

This page outlines pricing information for Chaser Technologies Limited users. Current pricing can be seen in the table below, and on the Chaser pricing page.
 
UK GBP    
  Monthly price Annual price
Basic 40 400
Standard 110 1100
Enterprise 330 3300
Australia AUD    
  Monthly price Annual price
Basic 70 700
Standard 200 2000
Enterprise 580 5800
Europe EUR    
  Monthly price Annual price
Basic 50 500
Standard 130 1300
Enterprise 380 3800
New Zealand NZD
   
  Monthly price Annual price
Basic 80 800
Standard 200 2000
Enterprise 630 6300
USA/ROW USD
   
  Monthly price Annual price
Basic 50 500
Standard 140 1400
Enterprise 400 4000

Custom plans

Custom plans are for organizations chasing over 400 invoices per month and are priced as shown in the table below in GBP.

 Number of invoices chased per month
 Price
750 £380
1000 £450
1500 £580
1750 £650
2000 £700
3000 £950
4000 £1,200
5000 £1,450
6000 £1,720
7000 £1,980
8000 £2,230
9000 £2,490
10000 £2,750
15000 £4,000
20000 £5,300

 

 

Invoice chasing limits

Invoice chasing limits are determined by your chaser pricing plan as follows:

Plan Max. number of invoices chased per month
Basic 50
Standard 150
Enterprise 400
Custom Custom

Overage

Learn about compulsory upgrades and overage charges based on your usage. If you exceed your monthly invoice chasing allowance you will be subjected to overage charges. 

Upgrades

You’ll be upgraded to the next level subscription if you exceed your plan’s invoice quota on average over a three month period, or may be subject to overage charges instead. Overage isn't available to Basic plan subscribers, so an upgrade to Standard is compulsory. We’ll always contact your main billing contact(s) to make you aware of changes to your plan level and price unless you have unsubscribed from ‘Customer’ contact. Please keep your billing and account contact details up to date and don’t unsubscribe from ‘Customer’ contact from Chaser to ensure you receive these emails. It is your responsibility to inform Chaser of any contact detail changes.

Example A: 

You’re subscribed to the Basic plan and have an invoice chasing allowance of 50 invoices per month. You’ve chased an average of 62 invoices per month over the last three months - June, July and August. Your subscription will be upgraded to a Standard plan and your September invoice will reflect this. You’ll receive an email to let you know, including information about new features available to you, and the option to book a call with our Customer Success team. You can downgrade at any point once your monthly invoices chased is below the lower plan limit.

Overage charges

Overage is charged at £30 (or equivalent local currency) for each block, which covers 50 invoices for Standard plans and 100 invoices for Professional and Enterprise plans. Overage charges are calculated based on your average invoices chased over the previous two months. Overage blocks are added on to your invoice automatically in line with our Terms of Service. You’re not notified of this, other than via receiving your invoice sent your billing contact(s).

Overage billing is completed in arrears. If you sign up on the 16th June, the average invoice chased will be taken for the month end of June and July, for which an average will be taken. Overage would be added to your August invoice.

Example B:
You’re subscribed to a Standard plan and have an invoice chasing allowance of 150 invoices. You’ve chased an average of 190 invoices per month over the last two months of January and February. One block of overage is added to your March invoice. You won’t be notified of this, but will see an itemised breakdown in your March invoice.

Overage packages are charged on different currencies and plans as summarised in the table below:

Standard plan users

Cost

No. of invoices in overage package

30 GBP

50

35 EUR

50

54 AUD

50

42 USD

50

63 NZD

50


Professional and Enterprise plan users

Cost

No. of invoices in overage package

30 GBP

100

35 EUR

100

54 AUD

100

42 USD

100

63 NZD

100

 


Find out how to use your invoice limits effectively.

Add-on features

Payment Portal fees

0.5% per card payment (for Direct debit this is capped as £2) + your contractual prices through Stripe

Chaser Pay fees

£4 per new application submitted. Chaser takes a 0.2% fee from each Chaser Pay transaction. See the latest information on Chaser Pay fees here: https://help.chaserhq.com/chaser-pay

Phone calls

Free until 30th July 2024.

Call recording

Free until 30th July 2024.

SMS

£0.10 per SMS. Free till 30th June 2024.

Credit checking 

1 report for £4, or 20 reports for £80. Credit monitoring updates are not charged for.

Letters

Charges for sending postal letters to your customers in Chaser are as follows. For letters sent in the UK or USA, the charge will be £1/$1.25 USD/€1.16/ $1.90 AUD / $2.09 NZD per letter. For letters sent anywhere else in the world, the charge will be £2/$2.50 USD/€2.32/ $3.80 AUD / $4.18 NZD per letter.

Services

Chaser collections

You will be charged a no-win-no fee percentage fee on invoices collected via the Chaser collections service. Percentage fees charged increase based on the number of days overdue as shown in the table below. Percentage fees charged also increase based on the invoice amount outstanding, with lower amounts costing a higher fee. For example, an invoice that is 100 days overdue and has a value of £1,001 will be charged at 7.5% if collected, costing you £75.

Collection fee percentage (%) by days overdue and outstanding amount

    Outstanding amount
    £250-£1000 £1000+
Days overdue
0-179 15.00% 7.50%
180+ 20.00% 12.50%