Changing subscriber

Learn how to change the subscriber or owner of your organization in circumstances such as a change of responsibility or role changes.

Last updated: October 10, 2024

The current Owner/Subscriber must email support@chaserhq.com to assign a different person as an organization's subscribing user or Owner. Send the request using the email address used to log in to Chaser. The new owner/Subscriber must already be a verified user for that organization within Chaser. 

Check the current Owner and Subscriber for your organization in your Organization Settings.

If the current Subscriber or Owner has already left your business, please get in touch with us, and we'll assist you with additional security steps.

The Owner has permission to add and remove Users to your organization. The Subscriber has permission to add and remove Users to your organization and change billing information including updating your subscription level and changing payment details within Chaser.