- Help center
- Your account and subscription
-
Getting started
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Using Chaser software
- Getting Started
- Receivables
- Schedules
- Users
- Manage: General
- Email reminders
- Chasefeed
- Organisations
- Subscriptions
- Your account
- Reports
- Timings
- Templates
- Payment Portal
- Credit Checking
- SMS reminders
- Call reminders
- Late payment predictor
- Payer rating
- Support
- Zapier integration
- Phone calls
- Auto-calls
- Letters
- Monthly statement
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Chaser Collections
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Your account and subscription
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FAQs
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Webinars / Live training
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Video tutorials
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Privacy and security
-
Partner program
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Account & Setup (Getting started)
- Free trial
- Tour / Quick start guide
- Setup task list
- Setup tasklist
- Settings
- Adding and deleting users
- Modifying organisations
- Changing organisation names
- 2FA
- Changing your password
- Changing notifiaction settings
- Changing billing address
- Currencies and taxation
- Update payment details
- Subscription
- Plans & pricing
- Cancelling subscription
- Privacy & security
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How to use Chaser
- Call reminders
- Using notification panel
- Dashboard
- Chaserfeed
- Outstanding/overdue graph
- Recent events
- Receivables
- Last scheduled chase
- Chaser now
- Customer page
- Customer tags
- Direct debit
- Invoice dispute marketing
- Invoice page
- Late payment predictor
- Payer rating
- Payment plan
- Quick view
- Intro to ChaserPay
- Chaser Pay
- Using ChaserPay
- Escalating
- Collections page
- Credit checking
- Day Sales Outstanding
- Customer Insights
- Risk report
- Organisation report
- Editing customer statement
- Setting credit limits
- Chasing criteria
- Add and edit schedules
- Adding customers/invoices to a schedule
- Default schedule
- Delete a schedule
- Multi-grouping
- Monthly statement
- Email integration
- How to connect your email to Chaser
- Normal and escalated senders
- Email formatting
- Email settings
- Domain verification
- Chase times
- Template
- Payment portal
- SMS Chasing
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Tips & tutorials
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Troubleshooting & support
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Integrations & APIs
-
Partners
Your Chaser invoice
You will receive a monthly email with the invoice PDF for your Chaser subscription(s).
If you subscribe to a plan before your trial ends you will be charged and receive your Chaser invoice at the end of your trial period. You will be charged for the month ahead. For example; if you subscribe on 6th April, but your trial doesn't finish until the 8th April, you will be charged for the first time on 8th April for the period of the 8th April - 7th May.
If you are a non-partner subscriber on behalf of several organisations you’ll receive a separate invoice for each.
Your subscribing user can also find your Chaser invoices by clicking in the top right of your screen and then going to 'Billing'.
The subscriptions are paid for by credit card. If the total monthly subscriptions you are paying for exceed your card limit, please contact us at support@chaserhq.com.