Learn how to manage users within Chaser
Last updated: September 09, 2025
Add a new user
- Click the person icon in the top right corner of Chaser.
- Select Organization settings and view the Users tab.
- Click Invite new user.
- Enter the email address of the person you wish to add and click Save.
- The invitee will receive an email with a confirmation link.
- They must click this link and follow the instructions to access your organization.
- Newly invited users will be listed as not verified until they click the confirmation link.
- Add email senders separately by navigating to Manage > Sending via the left-hand side menu in Chaser and follow the same verification process.
Delete users
- To delete a user, navigate to Organization settings and view the Users tab.
- During the trial period, the organization's owner can delete users. This responsibility transfers to the subscriber upon upgrading to a paid plan. It's not possible to delete the Owner or Subscriber
- Click Delete next to the user you wish to remove.
- Confirm by selecting Yes, delete. This action removes the user from your organization.
- The individual will still be an active sender, even after removing them as a user if listed under Manage > Senders. If you'd like to remove them from here as well ensure you do so by clicking the three dots on the right hand side of their name and clicking Delete.
Special considerations
- All users gain full access to Chaser features and can change all account settings. Chaser doesn't currently support different user levels.
- Users can only gain access to your accounting system if they have access to it directly.
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