Adding and deleting users

Last updated: October 03, 2024

Learn how to manage access to your Chaser organization by adding new users and removing existing ones.

Add a new user

• Click the person icon at the top right of your screen.
• Select Organization settings and view the Users tab.
• Click Invite, new user 
• Enter the email address of the person you wish to add and click Save.
  
  

• The invitee will receive an email with a confirmation link.
• They must click this link to access your organization. 
• Newly invited users will be listed as not verified until they click the verification link.
• Add email senders separately via the Email tab in Chaser and follow the same verification process. Learn more here.
  
  

Delete users

• To delete a user, navigate to Organization settings and view the Users tab. 
• It is not possible to delete the owner or subscriber
• Click Delete next to the user you wish to delete.
• Confirm the deletion by selecting Yes, delete. This action removes the user from your organization.  This action removes the user from your organization. 
• The sender will still be active if the user is also a Sender. Go to senders to remove the sender.
  
  
• Add email senders separately via the Email tab in Chaser. Learn more here.
  
  

  Special considerations

• All users gain full access to Chaser features and can change all account settings. Chaser doesn't currently support different user levels.
• Users can only gain access to your accounting system if they have access to it directly.
• During the trial period, the organization's owner can delete users. This responsibility transfers to the subscriber upon upgrading to a paid plan.

Related articles

https://help.chaserhq.com/adding/-deleting-senders 

https://help.chaserhq.com/changing-the-subscriber-for-an-organisation