Last updated: October 24, 2025

Access your notifications panel
Access your notifications panel by clicking the bell icon on the orange navigation bar at the top of Chaser. You'll see reminders for overdue invoices you've set and notifications when other users mention you in an invoice note.
The number next to the bell icon displays how many unread notifications you have.

You can access the invoice or customer mentioned by clicking on the notification. The notification will then be marked as read. 
Click Mark all as read at the top right-hand side of the panel to mark all notifications as read. If you accidentally marked a notification as read or need to revisit it, you can re-mark it as unread by clicking the faded grey dot next to read notifications.

Your notifications panel is unique to you. Only notifications for the specific organization you’re viewing will appear.
Change your notification settings
Under Account settings, you can manage your email notifications for each organization you access. To do so, click the person icon on the orange navigation bar at the top of Chaser and select Account settings from the drop-down menu.

Under the notifications tab, you can turn email notifications on or off for:
- Reminders on notes
- Mentions on notes
- Upon reaching a credit limit
- Chaser Pay payment notifications (UK organizations only)
- When an early payment discount is applied
- When late payment fees are applied
You receive in-app notifications for reminders and mentions regardless of these settings.
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