Setting credit limits

Get an alert via email and on Chasefeed when a customer's outstanding invoices reach a credit limit or a specific value.

Last updated: December 23, 2024

The Credit limit functionality allows you to create an alert via email and on Chasefeed, recent events when a customer’s outstanding invoices reach a specific value. This trigger is based on a percentage of a set credit limit; you can have multiple alerts and up to three different percentages.

With Chaser, you can set customer-specific or default credit limits for all customers. This feature allows you to tailor your credit management strategy to your business needs.

Setting customer-specific credit limits

Credit limits are set on the customer page, which can be accessed by selecting the relevant customer on the Receivables page.

Choose to edit a customer’s threshold by clicking Edit to the left of the Credit limit.

This will open the ‘Edit credit limit’ modal as below:

1. Apply your default credit limit to this customer.
2. Enter the threshold value for this customer in your base currency. It indicates the percentage of this threshold that will trigger a notification.
3. Add percentage trigger.
4. The link to the default credit limit is on the Manage page.
5. Delete the credit limit for this customer.
6. Save changes to the credit limit.

Default credit limits

You can set a default credit limit for your organization to assign all new customers the same Uselimit. To do this, use the Edit limit button in Manage > General.

When doing so, it is possible to set that credit for all current customer using the default credit limit by checking the relevant box:

To remove the default credit limit use the Remove Limit button:

Check the box below to remove credit from all customers using the default limit. If this is left unselected, the customers currently set on this threshold will remain the same; however, new customers will not have a threshold applied.