Get an alert via email and on Chasefeed when a customer's outstanding invoices reach a credit limit or a specific value.
Last updated: August 23, 2024
The Credit limit functionality allows you to create an alert via email and on Chasefeed, recent events when a customer’s outstanding invoices reach a specific value. This trigger is based on a percentage of a set credit limit; you can have multiple alerts and up to three different percentages.
With Chaser, you can set customer-specific or default credit limits for all customers. This feature allows you to tailor your credit management strategy to your business needs.
Setting customer-specific credit limits
Credit limits are set on the customer page, which can be accessed by selecting the relevant customer on the Receivables page.
Choose to edit a customer’s threshold by clicking Edit to the left of the Credit limit.
This will open the ‘Edit credit limit’ modal as below:
- Apply your default credit limit to this customer.
- Enter the threshold value for this customer in your base currency. It indicates the percentage of this threshold that will trigger a notification.
- Add percentage trigger.
- The link to the default credit limit is on the Manage page.
- Delete the credit limit for this customer.
- Save changes to the credit limit.
Default credit limits
You can set a default credit limit for your organization to assign all new customers the same Uselimit. To do this, use the Edit limit button in Manage > General.
When doing so, it is possible to set that credit for all current customer using the default credit limit by checking the relevant box:
To remove the default credit limit use the Remove Limit button:
Check the box below to remove credit from all customers using the default limit. If this is left unselected, the customers currently set on this threshold will remain the same; however, new customers will not have a threshold applied.