- Help center
- FAQs
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Getting started
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Using Chaser software
- Getting Started
- Receivables
- Schedules
- Users
- Manage: General
- Email reminders
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- Your account
- Reports
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- SMS reminders
- Call reminders
- Late payment predictor
- Payer rating
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- Zapier integration
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Chaser Collections
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Your account and subscription
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FAQs
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Webinars / Live training
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Video tutorials
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Privacy and security
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Partner program
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Account & Setup (Getting started)
- Free trial
- Tour / Quick start guide
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- Setup tasklist
- Settings
- Adding and deleting users
- Modifying organisations
- Changing organisation names
- 2FA
- Changing your password
- Changing notifiaction settings
- Changing billing address
- Currencies and taxation
- Update payment details
- Subscription
- Plans & pricing
- Cancelling subscription
- Privacy & security
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How to use Chaser
- Call reminders
- Using notification panel
- Dashboard
- Chaserfeed
- Outstanding/overdue graph
- Recent events
- Receivables
- Last scheduled chase
- Chaser now
- Customer page
- Customer tags
- Direct debit
- Invoice dispute marketing
- Invoice page
- Late payment predictor
- Payer rating
- Payment plan
- Quick view
- Intro to ChaserPay
- Chaser Pay
- Using ChaserPay
- Escalating
- Collections page
- Credit checking
- Day Sales Outstanding
- Customer Insights
- Risk report
- Organisation report
- Editing customer statement
- Setting credit limits
- Chasing criteria
- Add and edit schedules
- Adding customers/invoices to a schedule
- Default schedule
- Delete a schedule
- Multi-grouping
- Monthly statement
- Email integration
- How to connect your email to Chaser
- Normal and escalated senders
- Email formatting
- Email settings
- Domain verification
- Chase times
- Template
- Payment portal
- SMS Chasing
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Tips & tutorials
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Troubleshooting & support
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Integrations & APIs
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Partners
Is my information secure?
Find out how we store
Yes. Chaser regards the security of the information you provide us as paramount and we treat it as carefully as our own data. The rigorous safeguards to ensure the safety of your data include:
- Your data is always encrypted when transfer between Chaser, your browser and your accounting system
- Your data is stored in securely configured servers located in ISO-certified EU data centres
- Chaser follows best-practices for the development of secure software (including storage of your credentials) and performs regular code audits
- Chaser continuously replicates your data for the purpose of performing regular backups between physical locations to ensure any outages don’t impact you or your customers
- Your account log in is protected by Two Factor Authentication (2FA)
You need to take suitable precautions to protect your own safety online. We recommend choosing secure passwords, not sharing login details or 2FA codes, and remaining diligent to phishing and other scam messages. Chaser will never ask for your login details, such as your password or 2FA code, via email or phone or any other method. If you’re unsure about an email you receive regarding Chaser, reach out directly to support@chaserhq.com for confirmation.