- Help center
- Using Chaser software
- Manage: General
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Getting started
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Using Chaser software
- Getting Started
- Receivables
- Schedules
- Users
- Manage: General
- Email reminders
- Chasefeed
- Organisations
- Subscriptions
- Your account
- Reports
- Timings
- Templates
- Payment Portal
- Credit Checking
- SMS reminders
- Call reminders
- Late payment predictor
- Payer rating
- Support
- Zapier integration
- Phone calls
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Chaser Collections
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Your account and subscription
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FAQs
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Webinars / Live training
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Video tutorials
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Privacy and security
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Partner program
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Account & Setup (Getting started)
- Free trial
- Tour / Quick start guide
- Setup task list
- Setup tasklist
- Settings
- Adding and deleting users
- Modifying organisations
- Changing organisation names
- 2FA
- Changing your password
- Changing notifiaction settings
- Changing billing address
- Currencies and taxation
- Update payment details
- Subscription
- Plans & pricing
- Cancelling subscription
- Privacy & security
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How to use Chaser
- Call reminders
- Using notification panel
- Dashboard
- Chaserfeed
- Outstanding/overdue graph
- Recent events
- Receivables
- Last scheduled chase
- Chaser now
- Customer page
- Customer tags
- Direct debit
- Invoice dispute marketing
- Invoice page
- Late payment predictor
- Payer rating
- Payment plan
- Quick view
- Intro to ChaserPay
- Chaser Pay
- Using ChaserPay
- Escalating
- Collections page
- Credit checking
- Day Sales Outstanding
- Customer Insights
- Risk report
- Organisation report
- Editing customer statement
- Setting credit limits
- Chasing criteria
- Add and edit schedules
- Adding customers/invoices to a schedule
- Default schedule
- Delete a schedule
- Multi-grouping
- Monthly statement
- Email integration
- How to connect your email to Chaser
- Normal and escalated senders
- Email formatting
- Email settings
- Domain verification
- Chase times
- Template
- Payment portal
- SMS Chasing
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Tips & tutorials
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Troubleshooting & support
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Integrations & APIs
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Partners
Editing customer statements
It is possible to customise the PDF customer statements that can be attached to chasers (see more on chaser attachments here). Navigate to 'Manage' and then 'General' to customise your statements.
![](https://help.chaserhq.com/hubfs/Knowledge%20Base%20Import/chaser.zendesk.comhcarticle_attachments360005648437image-0.png)
Edit statement
Select ‘Edit statement’ to open the below module and make changes:
Choose to align left, or right will align the logo on your pdf statement.
Uploading a logo
Upload your organisation logo, and then select 'Upload logo' to upload an image of your logo. Your logo will be scaled to a maximum of 400px wide and 120px high. How your logo has scaled proportionally can be viewed within the logo box.
Contact details
Your contact details will appear at the top left of your customer statement, by default this will auto-fill your organisation name and address, but you can choose to add additional text if you wish.
Payment terms and advice
Payment terms and advice will appear beneath the invoice table on your PDF customer statement.
Preview statement
To open a PDF example of your statement select the ‘Preview’ button.