Chase time

Setting a chase time

Under Manage > Timings you can select the day and time your chasers are sent (your 'chase day'). Once an invoice reaches the days before/ after due stated on your schedule, your chaser will send on your next chase day.



You can select more than one chase day by holding Ctrl- or ⌘- and clicking on the days.  


It is possible to enable chasing on public holidays by ticking ‘Chase on public holidays’. 

We recommend that you reconcile your Xero account on your chase day(s) before your chase time so that we have the up to date information of what has been paid and what hasn't. This ensures that chasers will not be sent regarding invoices that have already been paid.


Note: If you opt to use Chase Now for an invoice, the chaser will be sent immediately regardless of the timings you configured. This can replace your next scheduled chase, please see the Chase now article for details.