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Cancel your subscription

How to cancel

Fill in this Cancellation form to arrange your cancellation call if you pay Chaser directly for your subscription. 

This ensures we can process your cancellation as quickly as possible. 


Chaser Partners

Fill in this Partner cancellation form to schedule a call with our Partnerships Manager about cancelling your subscription. This ensures we can process your cancellation as quickly as possible. 


Xero App Store Customers 

Unsubscribe via the Xero App Store. Get in touch with the Xero support team if you need support, as Chaser is unable to assist you with cancelling your Xero App Store subscription.

Important terms and conditions
Please read Chaser’s Terms of Service to understand the important conditions surrounding your subscription. 


Your account data
Your account and data are preserved for 90 days from the end of your Chaser subscription in case you change your mind. You’ll still have access to a small amount of data but all chasing and syncs will be disabled during this period. After 90 days, your account and information will be deleted.