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      View and download your Chaser invoice

      Understand how you will be charged and where to find your Chaser invoice.

      Last updated: October 07, 2025

      All plans and trial

      Your account Owner/Subscriber will receive an email containing the PDF invoice for your Chaser subscription(s) each month. Each subscription is invoiced separately.

      Add billing contacts

      Add additional billing contacts who you'd like to receive PDF invoices by emailing support@chaserhq.com.

      Billing after the free trial is over

      You are charged and receive your invoice from Chaser at the end of your trial, even if you commit to a plan before then. Charges will apply for the upcoming month. For example, if you subscribe on April 6th but your trial extends until April 8th, your initial charge will occur on April 8th and cover the period from April 8th to May 7th.

      View your invoices

      To access your Chaser invoices, your subscribing user and any user with Plan & add-ons permissions can click on the top right of the screen and navigate to Billing:

      Please then click the back arrow to the left of subscription details and choose invoice history to see past invoices.

      If you've subscribed via the Xero app store, you can view your invoices from your Xero organization. 

      Safelist Chaser

      If you have yet to receive your invoice, but are the subscriber, owner or additional billing contact, your email provider likely has blocked your invoices. To resolve this, please safelist and add the billing emails used by Chaser to your email provider's contacts list. The billing emails are billing@chaser.io and billing@chaserhq.com.

      For Gmail

      1. Navigate to See all Settings

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      1. Select Filters and Blocked Addresses

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      2. Select Create a New Filter
      3. Add the Email Address you want to Whitelist in the From field

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      4. Click Create filter
      5. Tick Never send it to Spam in the options that appear

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      6. Click Create filter

      Learn how to create safe sender lists in Microsoft Exchange and Office

      Payment methods

      The subscription payment method is credit or debit card. For subscriptions exceeding the limit of your credit card, please contact billing@chaserhq.com.


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