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      Log emails in HubSpot

      Log emails in HubSpot

      Last updated: May 29, 2025

      Keep your communications organised by logging emails in HubSpot. To get started, connect your email account to Chaser using the direct email integration.

      Set up email logging in Chaser

      1. Copy your BCC email address from HubSpot.

        1. Go to general > email >  extension settings > Manage additional BBC addresses > Copy the BBC addresses



      2. In Chaser, go to Manage > Sending > Email Logging.

      3. Paste your HubSpot BCC address into the field provided.

      Choosing between BCC and CC

      Use BCC
      BCC is best when you’ve already installed the HubSpot email extension, which logs any emails you send manually. The BCC option logs the first message sent through Chaser without duplicating entries created in HubSpot for replies manually sent by you.

      Use CC
      If the HubSpot email extension isn’t installed, enter the BCC address into the CC field in Chaser instead. This helps log replies as well. If someone replies using reply instead of reply all, you can manually add the CC address back into the thread to keep it logged.