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      Log emails as tickets in Zendesk

      Log emails as tickets in Zendesk

      Last updated: June 13, 2025

      Keep your communications organised by logging emails as tickets in Zendesk. To get started, connect your email account to Chaser using the direct email integration.

      Set up email logging in Chaser

      1. Copy your Support adddress from Zendesk

        1. Go to Settings > Channels > Email and copy the support address




      2. In Chaser, go to Manage > Sending > Email Logging.

      3. Paste your Zendesk support address as CC into the field provided.