Log emails as tickets in Zendesk
Log emails as tickets in Zendesk
Last updated: May 30, 2025
Keep your communications organised by logging emails as tickets in Zendesk. To get started, connect your email account to Chaser using the direct email integration.
Set up email logging in Chaser
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Copy your Support adddress from Zendesk
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Go to Settings > Channels > Email and copy the support address
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In Chaser, go to Manage > Sending > Email Logging.
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Paste your Zendesk support address as CC into the field provided.