Manage (Setup)
      Back to home
      1. Help center
      2. How to use Chaser
      3. Manage (Setup)

      Email settings

      Verify your domain in Chaser to send invoice reminders straight from your email address.

      Last updated: August 23, 2024

       

      Verify your Domain

      Verifying your Domain with Chaser will reduce the likelihood of your chaser emails being marked as spam, allowing Chaser to send initial emails directly from your Domain. To do this, update your SPF/DKIM records.

      How to access Chaser's DNS records

      You will need to use a domain with Chaser, such as "mydomain.com"." This will allow chasers to be sent from your Domain (you@mydomain.com).

      Follow the steps below to set up your Domain:

      1. Log into Chaser, navigate to the Manage tab, and then onto Email. 
      2. Scroll to the bottom of the page.
      3. Click 'Add Domain' in the Domain Verification section.
      4. Type your Domain (for example, chaserhq.com) and click Add Domain.
      5. Check your email inbox (tied to your Chaser user) for the new records to be updated.
      6. You can also find the new records by clicking Check DNS Records Now.

      Your status will be marked as Only Verified once you have completed the subsequent steps to verify your Domain.

      How to verify your domain

      1. If you navigate to the Email you received, you will see a list of three DNS records (TXT, TXT, CNAME).
      2. Add these DNS records to your domain provider. Instructions on how to do this are specific to the provider you use. Some instructions for  the most common email servers can be found here:
        1. GoDaddy: Specifically for GoDaddy, the DNS records do not need your Domain in the record name. For example, the domain record for the CNAME record 'email.example.com' would be Email. Please let us know if this needs to be clarified.
        2. NameCheap
        3. Rackspace Email & Apps
        4. Rackspace Cloud DNS
        5. Amazon Route 53
        6. Digital Ocean
        7. GmailOutlook
      3. Log into Chaser and navigate to Settings > Email.
      4. Click 'Check DNS Records Now' in the Domain Verification section. If you still need to complete the above steps correctly, Chaser will pop up and tell you which DNS records are missing.

      DNS Records can take up to 72 hours to take effect.

      Delete your domain from Chaser

      Deleting your Domain will remove the ability to send verified emails directly from your server.

      1. Log into Chaser, and navigate to Manage > Email
      2. Click 'Delete' in the Domain Verification section
      3. Delete DNS records

      Use a subdomain to send chasers

      It is possible to set up a subdomain instead of a root domain to send Chasers (e.g. "cc.mydomain.com"). A subdomain will still allow you to use your regular selected sender (at the relevant root domain) to send emails (e.g. you@mydomain.com).